Frequently Asked Questions

  • What makes Everglow the right choice for me?

    • Here at Everglow we pride ourselves on being welcoming to folks of any skill level.

    • We have over 30 class options per week with highly skilled, relatable and down to earth teachers.

    • We offer a variety of workshops each month including collaborations with other local businesses.

    • We aren’t just a fitness studio - we also have a spa downstairs!

    • Everglow is a place where you will not only work on your wellness, but you will also be part of the Everglow community!

  • Do we need to bring our own mats?

    • We have mats to use (for free!) but please bring your own if you have one.

  • I'm a beginner, can I do most of these classes?

    • You can! Our classes are designed to easily to modify to any level. All are welcome! And remember, no matter where you workout - you decide the level of intensity you go at. If we have a class that is a little more intense, it will be labelled as such in Vagaro.

  • How much is my first class?

    • Your first class is only $10! Be sure to use the Daily Deal on Vagaro.

  • Do you do personal training?

    • Absolutely. We offer 45 minute private sessions designed specifically for YOU!

  • Can I have a walk-through before I attend for the first time?

    • You sure can - go HERE and send us a message. We love giving tours and consults!

  • How do I sign up for a class?

    • Head HERE, choose a class, and sign up.

 

Class Etiquette

We ask that our clients embrace the following guidelines for an enjoyable class experience! Remember, as you dive into your journey, your fellow participants are right there with you, sharing the excitement. Together, we create a vibrant and supportive community!



  • Early Arrivals: We ask that you arrive no earlier than 15 minutes before class as your instructors are finishing up with private clients and getting the studio prepared for your class!

  • Late Arrivals: Everyone is little late to class occasionally, and we love a relaxed vibe! However, consistently arriving late can be disruptive - - especially with yoga and dance classes. We encourage you to plan your arrival a few minutes before classes start. If it’s your first class, arriving at least 10 minutes early is ideal. This way, we can help you settle in and give you a warm welcome!

  • Early Departures: Leaving early from class occasionally is no problem, but frequently doing so can interrupt the flow for others. In our yoga classes, we kindly ask that you stay until the end, as leaving early can disturb the peaceful Shavasana for everyone. Wrapping up early just to skip the final stretch in our non-yoga classes isn’t preferred either; please take those extra few minutes to enjoy the complete experience.

  • Cell Phone Use: We understand that some of our clients may need their phones nearby for work, and that’s perfectly okay! Let’s all try to minimize texting and other distractions during class to keep the atmosphere focused and serene.

  • Front Hall: We kindly ask that you store your shoes in the designated shoe racks. This keeps our space tidy and safe for everyone, especially with neighbors upstairs. Plus, it prevents the risk of walking out barefoot!

  • Trash and Recycling: Our studio is equipped with clearly marked bins for trash and recycling. Please help us keep the space clean by placing recyclables in the right bin!

  • Equipment: After using equipment, please remember to clean up and return items to where they came from. Give your yoga mat and equipment a quick wipe down and neatly stack weights so they don't roll on anyone's toes!

 

Cancellation + No-Show Policy

STUDIO CLASSES

  • No-Shows: Customers that no-show to class will be charged a fee.

    • Unlimited Memberships and 6 Week Challengers: You will be charged a $20 fee.

    • Customers that Pay Per Class: You will not be refunded for your class pre-payment.

    • Package Holders and Memberships with a Class Limit: One class will be deducted.

  • Late Cancellations: Customers have up to 12 hours before class to cancel their class without being charged a fee. After the 12-hour mark please email us at info@everglow-wellness.com or message us through Vagaro.

    • Unlimited Memberships and 6 Week Challengers: You will be charged a $20 fee.

    • Customers that Pay Per Class: You will not be refunded for your class.

    • Package Holders and Memberships with a Class Limit: One class will be deducted.

PERSONAL TRAINING + SPA APPOINTMENTS

  • No-Shows: Customers that no-show to an appointment will be charged the full appointment price.

  • Late Cancellations: Customers have up to 24 hours before their appointment to cancel without being charged a fee. After the 24-hour mark please email us at info@everglow-wellness.com or message us through Vagaro.

  • 6 Week Challengers: Of your 3 included Personal Training Sessions, we will re-schedule one session in total. Any other No-Shows and Cancellations of Personal Training appointments will result in a loss of those appointments.  

WORKSHOPS

  • Workshops are non-refundable. If you need to cancel your spot please email us at info@everglow-wellness.com. If we cancel a workshop, we will immediately issue a refund. 

MEMBERSHIPS

  • Memberships require a 30-day notice to be cancelled or paused. Please also note the time-frame of your membership - if it has a year or 3-month commitment you need to wait until then to submit your 30-day cancellation request.